**Desku: Boosting Customer Support and Retention** 💪👩💻
Desku is a robust **help desk software** that aims to enhance customer support and retention. Here’s what it offers:
1. **Seamless Communication**: Integrated live chat, email, and social media platforms for **streamlined messages** and improved customer loyalty.
2. **Tailored Solutions**: Features and solutions for various industries like retail, education, and NGOs.
3. **Centralized Platform**: Shared email inboxes, social media inboxes, live chat software, and a customer knowledge base powered by AI.
4. **E-commerce Support**: Compatibility with platforms like WooCommerce, Ecwid, and Shopify.
5. **AI-powered Assistance**: Instant response and real-time assistance, even when the support team is unavailable.
6. **Simplicity**: An intuitive platform revolutionizing customer communication.
Other notable features include **ticket management**, macros, views, ticket automation, **live chat software** with instant support, shortcuts, chat form customization, notifications, and the ability to create chatbots through a drag-and-drop interface.
Upcoming features in marketing automation include forms and landing pages, email sequences, and an email template builder.
For more information, visit the Desku website for pricing details, guides, blogs, and resources to explore and master this powerful tool. 💻📚🔧
